Management
Operations
Eric Ngendakumana
Quality Assurance Manager
Eric Ngendakumana leads Quality Assurance, implementing quality management systems and ensuring all products and services meet the highest standards. His work has been instrumental in achieving and maintaining ISO certifications across the organization.
Areas of Expertise
Quality Management
ISO Standards
Process Improvement
Auditing
Six Sigma
Education
MSc, Quality Management
University of the Witwatersrand
2015
BSc, Industrial Engineering
University of Burundi
2011
Six Sigma Black Belt
ASQ
2017
Eric Ngendakumana: Professional Experience
Quality Assurance Manager
2019 - Present
Leading quality management across all divisions.
Quality Engineer
Heineken Burundi
2015 - 2019
Quality control for beverage production.
Quality Inspector
Rwanda Standards Board
2011 - 2015
National quality inspections.
Key Achievements
1
Achieved ISO 9001, 14001, and 45001 certifications
2
Reduced defect rates by 60%
3
Implemented company-wide quality culture
